Elite Mercedes

"1/11/2012"

The excellent service I've always received at the Mercedes dealership, both in the sales and service departments, is the main reason I will strongly consider buying another MB.

Judith A. Beisner

I brought my E320 to your service department today.  The service department staff was awesome, my car was in on schedule, serviced, washed and ready when promised and I was treated great.  Thanks for the loaner car so we could do some shopping in Springfield while the car was serviced.  I'll be back!

Daniel H

"2/14/12"

Elite Mercedes has great people to work with. I appreciate the care they take.

William Fellows

"03/01/2012 "

Actually, I have not had any service othere than pre-delivery checks and clean-up which was very good, but am primarily responding to the purchase experience of my 2012 E-350 4 matic. The salesman, Clay Holt was outstanding and helpful in every way. He was attentive to our needs and helped find the right car color and packages we wanted. He was patient with us and took the time necessary, and then some, to show us the features of our new car and before purchase the features of the options. He made our experience there excellent! R David Plank 

R D Plank

"3/01/2012"

Great service and attitude. Super accomdating. 

Roberta Hull

"3/9/2012"

The service I have received consistently has been of the highest quality. Ted Downs and Jason Holland truly represent excellence in customer service. They have never been anything other than exceptional in taking care of my service needs, from oil change to major repair damage. First Class.

Samantha Richards

"3/22/2012"

The people are always courteous and helpful. the work is done as scheduled and in the time they promise. My car is usually cleaner when it is returned than when I take it in. 

Barbara J Sweet-Robinson