Service Testimonials

"11/30/2012"

Every time I visit Reliable I am treated as a VIP. The professional courtesy and friendliness of Reliable's team always exceeds my expectations. 

Shirley D

"11/30/2012"

It was a WONDERFUL service experience, and I'm glad this dealership is in Springfield for the future!  

Lois S.

"10/25/2012"

I was employed by the Ford Dealer in Mountain Home, AR from 1969 to 2004 so I am very familiar with the delivery process and I found all of the people that I dealt with WERE GREAT. I will recommend Reliable to any of my friends that are car shopping. Especially Clay Holt. THANKS FOR A GREAT EXPERIENCE.

Lois B.

"10/25/2012"

Clay was extremely helpful and very polite. He did everything in his power to get me in the vehicle I wanted.

Betty G.

"10/23/2012"

I am extremely satisfied with my service at Elite Automotive Group. Ted was very interested in the problem, John did a great job straightening the hood, and someone washed the car! Rusty and Reth made me comfortable while I waited. But, the best thing was- DEREK FOUND MY LOST EARRING IN MY OLD CAR!

Joyce R.

"10/17/2012"

I am always completely satisfied with my experience at Elite Automotive Group in Springfield. I am very happy with my new E350 4-Matic. I am confident that the staff there will continue to help me feel comfortable and provide excellent service for with my vehicle. Thank You, Joyce R.

Joyce R.

"3/22/2012"

The people are always courteous and helpful. the work is done as scheduled and in the time they promise. My car is usually cleaner when it is returned than when I take it in. 

Barbara J Sweet-Robinson

"3/9/2012"

The service I have received consistently has been of the highest quality. Ted Downs and Jason Holland truly represent excellence in customer service. They have never been anything other than exceptional in taking care of my service needs, from oil change to major repair damage. First Class.

Samantha Richards

"3/01/2012"

Great service and attitude. Super accomdating. 

Roberta Hull

"03/01/2012 "

Actually, I have not had any service othere than pre-delivery checks and clean-up which was very good, but am primarily responding to the purchase experience of my 2012 E-350 4 matic. The salesman, Clay Holt was outstanding and helpful in every way. He was attentive to our needs and helped find the right car color and packages we wanted. He was patient with us and took the time necessary, and then some, to show us the features of our new car and before purchase the features of the options. He made our experience there excellent! R David Plank 

R D Plank

"2/14/12"

Elite Automotive Group has great people to work with. I appreciate the care they take.

William Fellows

"1/11/2012"

The excellent service I've always received at the Mercedes-Benz dealership, both in the sales and service departments, is the main reason I will strongly consider buying another MB.

Judith A. Beisner

I brought my E320 to your service department today.  The service department staff was awesome, my car was in on schedule, serviced, washed and ready when promised and I was treated great.  Thanks for the loaner car so we could do some shopping in Springfield while the car was serviced.  I'll be back!

Daniel H

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